Referred by your vet?
Please ask your vet to complete the form below and send us any relevant notes and test results. We’ll then be in touch to arrange an appointment with you.
Referred by your pet insurer?
If you are insured with MoreThan, Tesco, John Lewis, or M&S we will claim directly from your insurers (RSA group) as we are part of their “RSA Preferred Referral Network”. All we need is your policy number in advance of your visit and for you to pay any excess due to us.
We’ve made a name in the East Sussex area for our referrals.
Peter, one of our directors, qualified in 1988 from Edinburgh University and worked in several small animal practices while developing an interest in orthopaedic surgery. In 1994, Peter passed the RCVS Certificate in Orthopaedic Surgery. Since then, he has provided a service for local practices to send their fractures and joint problem cases to be seen without having to travel too far. In 2015, Peter was recognised by the RCVS as an Advanced Practitioner in Small Animal Orthopaedics.
Lucy, one of our vets, is very experienced with laparoscopic neutering and we have invested in state-of-the-art equipment at our surgery to carry out this procedure. We offer laparoscopic (“key-hole”) spays to our customers’ pets and often take referrals from other local veterinary practices.
This is provided by Charlie Walker, a local vet with extensive knowledge and experience in all complicated skin problems.
We’re fortunate to work with Andrew Denning, who is a RCVS recognised specialist in Veterinary Imaging. This means we’re able to offer a high-level ultrasound scanning service in Brighton and Hove, rather than patients travelling long distances to other referral centres. If travel is a problem, Andrew can also give remote referral advice regarding your pet’s radiographs.
Things to remember before arriving for your appointment.
- Please do not feed your pet from 8pm the evening before surgery. The only exception is for rabbits (they must have food).
- Water is allowed up to the appointment.
- Bring a few things to make your pet feel at home – for instance, their favourite food, a small toy or blanket – but please do not bring bulky beds.
Please check your vet has sent all relevant information, notes and X-rays to us in advance. Please bring any medication your pet is currently receiving.
If you can’t make an appointment, please let us know as soon as possible so we can free up that time for someone else.
Terms of business
We will provide an estimate of the likely costs involved. However, the final costs (particularly in complex cases) may only become apparent at the end of treatment. Usually, the initial treatment is estimated prior to surgery and a guide of what ongoing expense there may be over several weeks can be given. All accounts must be settled in full at the time of your pet’s discharge from the practice. We will, of course, be happy to complete your insurance forms for your reimbursement, if your pet is covered by medical insurance. If you would like us to claim directly from your insurers, this needs to be agreed by us in advance to allow time to speak to them. In addition, we charge a non-reclaimable fee of £22.00 for this service.
Referral practice information form
Please email us a full clinical history and any tests/reports or radiographs already done.