If you would like to be referred for any of the referral services we offer, please ask your vet to complete our form and send it to us with any notes, test results, radiographs. etc. We will then contact you to arrange an appointment. If you are insured with MoreThan, Tesco, John Lewis, M&S, Argos or Homebase we will claim direct from your insurers (RSA group) as we are part of their “RSA Preferred Referral Network”. All we need is your policy number in advance of your visit and for you to pay an excess due to us.
Referral practices might prefer to download a referral form to print out and fax, along with the patient history.
We see many cases from the surrounding area which are referred from other practices. Several of our vets have particular interests and have undertaken extensive training in their chosen field.
If you would like to be referred for any of the referral services we offer, please ask your vet to complete the relevant form and send it to us with any notes, test results, radiographs, etc. We will then contact you to arrange an appointment.
One of the Wilbury directors, Peter Haggis qualified in 1988 from Edinburgh University and worked in several small animal practices while developing an interest in orthopaedic surgery. In 1994, Peter passed the RCVS Certificate in Orthopaedic Surgery. Since then he has provided a service for local practices to send their fractures and joint problem cases to be seen without having to travel too far. In 2015, Peter was recognised by the RCVS as an Advanced Practitioner in Small Animal Orthopaedics.
This is provided by Charlie Walker, a local vet with extensive knowledge and experience in all complicated skin problems.
Feline Medicine & Endoscopy
Elise Robertson is based in Brighton and sees many unusual cat cases for us! She has recently passed the very prestigious American College of Veterinary Surgeons Feline Diploma, giving her top “specialist” qualification. Elise also carries out referral endoscopy for both dogs and cats to enable many internal problems to be assessed without surgery. Some operations can even be done through small “keyhole” incisions now!
We are very lucky to have dental specialist Rachel Perry working with us. Rachel offers an extremely high level of veterinary dentistry to her patients, including dental Xrays, root canal treatment and fracture repair. Rachel is one of only 8 official dental specialists in the UK, with both European and the Royal College of Veterinary Surgeons board of veterinary specialisation.
As well as offering in-house ultrasonography, we are very fortunate to work with Andrew Denning, who is a RCVS recognised specialist in Veterinary Imaging. This means he can visit the practice to provide a top level ultrasound scanning service, which would usually require you travelling to a referral centre some distance away. In addition, Andrew can give referral advice regarding our X-rays if needed over the internet.
Julia Martin is an experienced qualified Chatered Physiotherapist and has been a Category A member of ACPAT (Association of Chartered Physiotherapists in Animal Therapy) since 1985. It is important to choose an ACPAT member as they are the only association of qualified Chartered Physiotherapists who have also undergone extensive training in animal physiotherapy and rehabilitation. This service is very beneficial following all orthopaedic surgery as well as for arthritis patients.
What you need to know:
Food and water
- Please do not feed your pet from 8.00pm the evening prior to surgery. Water may be allowed up to the appointment.
- Rabbits must have food.
- Please bring some of your pet’s favourite food, a small toy, blanket or t-shirt to make them feel at home, but please do not bring bulky beds.
Please bring all relevant information, notes and X-rays with you or arrange for your veterinarian to send them to us in advance. Please bring any medication your pet is currently receiving.
If you are unable to keep an appointment, please let us know as soon as possible so we may allocate that time to someone else who may need it.
Terms of business
We will provide an estimate of the likely costs involved. However, the final costs (particularly in complex cases) may only become apparent at the end of treatment. Usually, the initial treatment is estimated prior to surgery and a guide of what ongoing expense there may be over several weeks can be given. All accounts must be settled in full at the time of your pet’s discharge from the practice. We will, of course, be happy to complete your insurance forms for your reimbursement, if your pet is covered by medical insurance. If you would like us to claim directly from your insurers, this needs to be agreed by us in advance to allow time to speak to them. In addition, we charge a non-reclaimable fee of £18.95 for this service. You will also be required to complete an indemnity form with us in case your insurers decline payment.