We have been using this Vets for 6 years and my parents (and grandma) used it before. Having many pets has meant that sometimes there is nothing the Vet can do. On those occasions everyone at Wilbury Veterinary Service are extremely supportive and understanding.
In other (less upsetting) visits, they are just as supportive and friendly, often remembering my cats by name. They are great at explaining what is going on and all options available to you and your pet. Can’t rate them enough.